What’s the one thing that could improve your profitability?
There is one thing that separates your firm from a well-oiled machine. No, it’s not marketing, or branding, or even customer service.
It’s one simple thing. Processes.
More importantly, written processes.
If you want to….
Add new locations
Sell your firm
You need written processes
When you started your law firm you developed processes, even if you didn’t realize it or have them written. It worked for you. You were doing all of the work- handling client matters, ordering supplies, networking, handling technology, etc. You didn’t see the need for writing down the steps you were taking. But what happens when you add employee Number 1? Number 2? At that point, each person is handling your business the way they think it should be handled, not the way you want it handled.
As you see, the problems start when you add employees. Employees need guidance and processes to follow. They need instructions on how you want them to communicate and represent your firm. And since your processes are stored in your head, your employees will be lacking that guidance.
How will having processes make you more profitable?
Makes hiring easier and faster
Makes training easier and faster
Employees can be proactive
Every team member has the right information
Employees learn to problem solve without you
The firm can operate without you (helloooo vacation)
That list should be enough to get you writing!
Documenting and organizing processes can be tedious unless there’s a system in place. If you feel lost but know this is the next step for your law firm, reach out and we can help you turn your firm into a well-oiled machine.
Aligned CPA helps solo and small law firms. We’d love to talk with you and see if we would be a good fit for your firm. Contact us for a consultation today.
I help solo and small law firms GROW by providing coaching, growth planning, accounting, and tax services that will take their business to the next level.
I promise you, working with a CPA can be much more exciting than crunching numbers and reviewing last year’s taxes. I look at the day-to-day of your business and help you find ways to perform better, grow bigger and generate revenue with greater ease.